Overview
At PYRENTHIS, we are committed to ensuring the satisfaction of our clients. If you are not completely satisfied with your purchase, we offer a comprehensive refund policy, designed to provide you with a hassle-free return experience.
Eligibility for Refunds
To be eligible for a refund, the following conditions must be met:
- The item must be unused, in the same condition that you received it, and in its original packaging.
- The return request must be made within 30 days from the date of purchase.
- Proof of purchase is required for all returns and refunds.
Non-Refundable Items
Certain types of goods are exempt from being returned and are not eligible for a refund, including:
- Gift cards
- Downloadable software products
- Customized products
Refund Process
To initiate a refund, please follow these steps:
- Contact our customer service team at [email protected] to request a return authorization.
- Once your return is authorized, send the item back to us at:
PYRENTHIS Returns Department,
123 Commerce Street,
Business City, BC 12345
- Upon receipt of your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.
Contact Us
If you have any questions or concerns about our refund policy, please contact us at [email protected] or call us at (555) 123-4567.
Thank you for choosing PYRENTHIS. Your satisfaction is our priority.